Messaging Integrations
Understand what connected messaging services can send and how to manage shared delivery settings.
Before you begin
- A signed-in Harmonise account
- A supported messaging provider available for your Harmonise environment
Messaging integrations connect a supported messaging service to your signed-in Harmonise account. They provide an additional conversation route for planning and a delivery channel for selected Harmonise updates; they do not create a separate calendar or Task list.
The provider pages explain how to connect and configure each service. This page explains the shared messaging behavior: what Harmonise can send, what those messages change, and which delivery controls are available.
Provider-specific setup
| Provider | Guide |
|---|---|
| Telegram | Use Harmonise with Telegram |
| Use Harmonise with WhatsApp |
Use the relevant provider guide for its linking command, connection checks, conversation workflow, and provider-specific troubleshooting. A provider connection links one conversation to your account; it does not import or create a calendar in the messaging service.
What Harmonise can send
Connected messaging services can receive selected planning messages from Harmonise. The exact delivery options depend on the provider and current Harmonise environment, but the shared message types are:
| Message type | What it can contain |
|---|---|
| Conversation replies | Clarifying questions, Event or Task previews, creation results, command help, or connection status after a request. |
| Inbox notifications | An additional delivery of an eligible Inbox update. |
| Daily summaries | A scheduled planning view of relevant Events, scheduled or due Tasks, overdue work, and Inbox counts where supported. |
Messages are an additional view of Harmonise data. They do not create a second calendar or Task list, and they do not replace the full app when you need to browse, edit, complete, delete, or review more detail.
Inbox notifications
A messaging provider is an additional delivery channel. Receiving a message does not mark an Inbox item as read, accepted, dismissed, approved, completed, or otherwise acted upon. Open Harmonise when the required action is not available or is not safe to perform in the provider conversation.
Turning off Inbox notifications or Daily summary changes delivery only. It does not delete the underlying Event, Task, or Inbox item.
Daily summaries
Enable Daily summary and select Summary time. The time uses your Harmonise account timezone, and Settings can show the next scheduled summary when it is available. A summary can include relevant Events, scheduled or due Tasks, overdue work, and Inbox counts where supported.
A daily summary is a planning view, not a second copy of the calendar. Delayed delivery does not change the times saved on your Events or Tasks. Changing the account timezone can change the local time of the next delivery. The current Settings screens do not expose editing for daily-summary templates.
Shared delivery controls
For a connected provider, Settings can show:
- Create events and tasks, which controls ordinary planning requests sent through the connected conversation;
- Inbox notifications, which controls delivery of eligible Inbox updates;
- Daily summary, which controls scheduled planning summaries;
- Summary time, which controls the local delivery time for Daily summary; and
- Disconnect, which stops using that provider connection.
The available controls depend on the provider and current Harmonise environment. If a control is not shown, use the settings currently available for that provider. Provider-specific configuration steps are documented in the provider guides above.
Disconnect and reconnect
Choose Disconnect and confirm when you no longer want to use the provider conversation. Disconnecting prevents new commands and notifications through that integration, but it does not delete your Harmonise account, Events, Tasks, Inbox items, or unrelated settings.
To use the provider again, follow that provider’s guide to create and consume a new linking command. A previous command cannot be reused.
Availability and troubleshooting
Messaging integrations remain limited. Delivery can depend on the provider connection and the current Harmonise environment.
If a message is missing, check the provider connection and the relevant delivery control in Settings. If a daily summary arrives at the wrong time, check the account timezone, saved Summary time, and the Next summary value shown in Settings. For linking, commands, and provider-specific recovery steps, use the relevant provider guide above.