Client appointments

School and work

Offer appointment times without publishing your calendar.

Set the appointment rules once, share one public Availability Link, and let a client choose from the openings that remain available.

Useful for: Independent professionals offering a defined appointment type

The situation

A useful booking page should show openings, not the schedule behind them.

Manual back-and-forth makes appointment rules easy to forget and can reveal more about your calendar than a client needs to know.

  • Rules need to stay consistent

    Duration, notice, buffers, and the booking window should be applied the same way each time someone chooses an appointment.

  • Busy time changes

    The link needs to account for the calendars and scheduled Tasks that should block a booking.

  • Private details should remain private

    A client needs an available opening and the configured booking information, not the titles of the commitments behind it.

A practical workflow

Configure the rules, then share one public link.

Availability Links calculate openings from the schedule sources and booking rules you choose while the public page keeps the blocking details private.

  1. Define the appointment duration

    Choose how much time each booking should reserve and add the location or instructions that belong on the page.

    Uses Availability Links
  2. Set availability and booking rules

    Choose weekly windows, date overrides, minimum notice, booking range, buffers, and applicable limits.

    Uses Availability Links
  3. Choose what blocks the openings

    Use the calendars and scheduled Tasks that should remove busy times from the public page.

    Uses Calendar Integrations
  4. Share the saved public link

    Copy the authoritative URL after saving the link and send it through the channel you already use with clients.

    Uses Availability Links
  5. Let the client choose a time

    The client selects an available slot, completes the configured form, and receives the booking result.

    Uses Availability Links
  6. Keep the appointment in your plan

    Review the booking and its Event side effect in the calendar alongside the commitments that continue to block future openings.

    Uses Calendar

Product connection

The Harmonise capabilities behind the workflow.

Use the product areas below together where the occasion calls for them. Each keeps a different part of the plan clear.

A useful distinction

Keep the occasion practical.

An Availability Link is a scheduling surface, not a complete business operations platform. Use it to define openings, apply booking rules, account for busy time, and keep the appointment in the calendar. Handle client relationships, payments, invoices, and follow-up through the tools you already use for those responsibilities.

Common questions

Questions about this use case.

Short answers about how this scenario fits into Harmonise.

Which booking rules can an Availability Link use?

Current rules include appointment duration, weekly availability, date overrides, minimum notice, booking window, start increment, buffers, booking limits, expiry, capacity, and approval mode where applicable.

Can a client see which calendar event blocked a time?

No. The public page shows that a time is unavailable without exposing private Event titles, descriptions, calendar names, or scheduled Task details.

Does this replace a CRM or payment system?

No. Harmonise provides the availability and booking workflow. It does not provide CRM, invoicing, payments, lead management, or a business team workspace.

Bring the occasion into a plan you can act on.

Use Harmonise to connect the calendar context, preparation work, and scheduling decision that this moment needs.